1. What is the normal turn around time?
It usually takes only about 2-5 business days, but it also
depends on size and quantity that you are ordering.
2. Where do you ship and how?
We ship anywhere in USA using UPS. |
U.S. Ground Map
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3. What is Vector artwork??
Vector art is an image that can be described mathematically as a
series of coordinates, lines and shapes. EPS is an example of a
vector format. Vector artwork may include text, graphs or
illustrations.
Click
here for SAMPLE.
4. What is a Raster Image?
A computer file created and composed
of pixels. Unlike a vector image, a resolution of a raster image
is constrained by the fixed number of pixels that it contains.
Click
here for SAMPLE.
5. What program let me save in vector format?
Adobe Illustrator and Corel Draw are the most used software on
the market.
6. When do I save a raster image, and when do I save as Vector?
Vector is the file format you use when the image is made with
paths and fills. Vectors images are the best for remaining good
quality. Raster would be used for Photos and all other images.
Raster needs to be in higher resolution to get good quality.
Click
here for SAMPLE.
7. Why shouldn't I use my web site images for signs?
Web images can be great if they are high resolution images and
very large in size. Basically web images are normally not a safe
source for art.
8. Do you accept “CDs or DVDs”?
Yes we do.
9. What is the largest file size I can submit on your website?
You can upload image up to 10 MB. If you need to upload larger
file then 10 MB please contact us at
support@promagneticsigns.com
If you have a file bigger than 10MB you can upload it directly
to our FT Server
To upload directly to FTP server you need a
User ID and Password and FTP program. Best FTP program is at
www.SmartFTP.com User
name: customer
Password: customer
ftp server address:
ftp.ProMagneticSigns.com
10. How can I give you my artwork?
Your artwork can be in any format you wish as long as it agrees
with the size of the product that you require. For more info go
to
support@promagneticsings.com or call us at 1(630)455-4022.
11. How long does your product last outdoors?
We are using only Roland printer inks that are guaranteed for
outdoor use up to 3-5 years, but we've seen longer. All of our
vinyl’s are weatherproof (wind, rain, snow etc). We can also
laminate or use different methods to make our products last
longer. By taking your signs off the vehicle when using
carwash/washing vehicle or garage parking will help to remain
and prolong the quality of your signs. Please feel free to
contact us if you have any other questions.
12. What kind of supplies do you use for your products?
We use only the best materials and inks on the market. Our
products our printed on Roland printers. Printing material that
we use is guaranteed by manufactory for outdoor use for up to 5
years. Our magnets that we use are manufactured by Magnum
Company the best out there.
13. Do you make other size signs besides 12x24?
Yes we do.
Our standard magnetic sign size is for 12x24 inch
but we can make most any size, any shape. Magnetic car signs
size up to 24" by 50'. Oval, round, square, oblong, cut to shape
- you name it.
Our standard banner size is for 2x8 ft
signs but we can make most any size. Banner size up to 5ft by
100ft.
Our standard yard sign size is for 18"x24"
signs but we can make most any size.
Just specify the size on your design form.
14.Can you make just 1 sign?
Yes! We can make a single magnetic or yard sign
15.Do you offer reseller discounts?
Yes, we offer a discount to those in the industry
who resell our signs. For more info contact us at
support@ProMagneticSigns.com
16.What format should I send?
| Files are preferred in a vector
format (.EPS, .WMF, .AI, .PSD) but we can accept just
about any format. The acceptable file formats are the
following: |
Adobe Acrobat Document (*.pdf) (recommended)
**
Adobe Illustrator Artwork 8.01- (*.ai)
(recommended) **
Adobe Photoshop Image (*.psd) (recommended) **
Bitmap Image (*.bmp)
GIF Image (*.gif) **
JPEG Image (*.jpg,*.jpeg)
PCX Image Document (*.pcx) |
PICT Image (*.pic)
PNG Image (*.png) **
PostScript File (*.ps) **
Scalable Vector Graphics (*.svg,*.svgz) **
TARGA Image (*.tga,*.vda)
Windows Enhanced Metafile (*.emf) **
Windows Metafile (*.wmf) ** |
| ** You may use semi-transparent
images with these formats. |
|
17.The proof you sent is not the best quality!
Because high resolution images download is slow, we send lower
resolution proofs to show you what the signs will look like. Of
course, your finished signs will be clean and crisp in 300 dpi.
If you would like us to send you a higher resolution proof, we'll be glad to
send it.
18. Do you price match?
If you find a better price published on internet on materials similar and
equal quality to ours, we can MATCH the price for you. You only need
to send us the company website or invoice by email or fax
in order that we can MATCH the price offer for you.
19. Will the corners on the signs be rounded or square?
We also round all the corners on our magnetic signs to prevent
high winds from picking up a corner and flying off your vehicle.
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